
Infobip is a global communications platform offering a range of services designed to optimize customer interactions across various digital channels. Key offerings include cloud contact centers, AI-driven chatbot builder, customer data platform, and programmable APIs for different communication methods such as SMS, email, and live chat. Infobip serves a wide array of industries, including finance, retail, telecoms, healthcare, and government, helping them to enhance customer engagement and security measures. The platform also delivers CX consulting and maturity assessments to maximize user potential.